![]() ![]() Where the gameplay becomes a bit problematic is the ability to upgrade your vehicle and the rubber-banding of the AI. While you improve customer experience with a single path to providing improved chat, intelligent AI virtual agent, and human agent contact center support, you also gain a new, intuitive interface that empowers everyone in your organization to build and maintain AI-powered virtual agents and AI-powered chatbots - without having to write a single line of code. The sense of speed is strong, and once you drop the hammer (or simply hit the nitro button) it becomes a thrill ride that is more reminiscent of blasting into space as opposed to blazing down the highway at 150 MPH. Watson is powered by large language models (LLMs): foundation models from Watson Natural Language Processing (NLP) that deliver advanced processing and understanding of text, for accurate information extraction and insights from business documents, plus process acceleration and significant insights. We bet both you and your customers would like interactions to be friendlier and faster. To help you deliver that full functionality, IBM Watson Assistant brings you a conversational artificial intelligence platform designed to help remove the friction of traditional support, and to deliver exceptional customer care based on the advantage of AI. ![]()
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